FAQ
Shipping
Updated 7/4/21:
US Orders: Since most of my products are handmade to order, your order will be ready to ship within 2-4 WEEKS. After that, your order should arrive within 3-5 business days to within the United States, via USPS. All orders over $50 are eligible for free standard shipping!
For international orders: your shipping costs will be calculated at checkout based on your choice of shipping provider. Please note that shipping times may take longer for international orders.
If you have any issues with your shipment or need your order by a certain date, please do not hesitate to contact me at pillowsob@gmail.com.
Refunds & Returns
Since most of the items in the shop are handmade, all sales will be final. However, I am always willing to work with you if you have any concerns about the piece you received! If for any reason your handmade piece ever needs a fix, please contact me at pillowsob@gmail.com. Please understand that all items are handmade and can have minor imperfections by nature. With each handmade product, we provide proper care instructions for your precious gems to stay with you forever ❦